Payment/Refund/Service Terms

Payments/Refund/Server availability terms and conditions.

Terms

Server Availability Terms:

  • All servers (Dedicated/Virtual/Colocation) are subjected to availability.
  • WE try to deliver all your infrastructure as soon as possible but some of them might require upto 5 business days to be delivered. Please see indiviual product details to know their delivery period.
  • Instant delivery servers/ Bare metal Servers are delivery within ONE HOUR during business working hours only. Our Business working hours are from 9:00AM to 6:00PM IST (MONDAY TO FRIDAY)


Payment Terms:

  • If you are paying using bank transfer, orders are processed once the payments are reflected in the bank account. Indian customers paying via NEFT/IPMS/RTGS will get special discount of 4% on their orders.
  • Payments made online can take some time to reflect. We will process your order/s once we get payment confimration.
  • For instant delivery servers, we charge $10 or equivalent INR during order processing. This amount is adjusted in first Invoice.


Refunds:


  • Order placed by customer is not available due to unavailability.
  • If we are not able to provide the service within the delivery time frame mentioned in each product page. (Customer confirmation required).
  • Accounts terminnation due to missue of any services provided by SANICON Services, will NOT get any refunds.


Terms and conditions are subjected to change from time to time without any prior notice.


 Note:
  • Funds credited to your account are subject to appropriate Fees charged by intermediary banks or our banks. If you wish to find out what these fees are, please contact our Billing team by submitting a ticket to under the Billing Dept at http://vm4hosting.com/contact.php or send in a mail to info@saniconservices.com.
  • Please ensure your Company name or Customer Username appears in the sender section of the wire transfer. Once you send the Wire/Bank Transfer, send a mail to info@saniconservices.com. In the email, include details of the Wire/Bank Transfer, your Customer Username, your Company Name, Date of Transfer, Originating Bank, Transferred Amount, and your Bank Account Number. Only when we receive this information from you, we will verify your transfer and credit your account appropriately.